# CBS Medical Billing Reduces Manual Phone Work and Increases Efficiency with SuperDial

**1,000** calls/month  
**100+ hours/month** saved

## Meet Company

CBS Medical Billing, a specialized revenue cycle management (RCM) company focused on orthotics and prosthetics, was spending excessive time on payor phone calls. Seeking to modernize operations and reduce time wasted on manual verifications, claim follow-ups, and prior authorizations, CBS partnered with SuperDial to automate their high-volume phone workflow with voice AI.

> “SuperDial is part of our vision for automating everything.
> 
> It’s great to have an intelligent bot making calls for you, and the main value is the quality of the calls. The portal is also very easy to use, we understood the system from the very first day even if some of us don’t have technical knowledge about development.”

## The Bikham team’s favorite features

- Script-building flexibility
- User-friendly portal
- Quality of results

SuperDial enabled CBS Medical Billing to move from manual, time-intensive phone work to scalable, automated conversations with payers - improving speed, accuracy, and operational efficiency while freeing staff to focus on higher-value tasks.

With volume expected to double in the coming year, SuperDial's scalable model and AI-first approach is helping CBS streamline their revenue cycle operations without growing headcount.

Join CBS in freeing yourself and your team from time-consuming calls.  
With SuperDial handling your calls, you'll never have to worry about call volume forecasting or optimizing the size of your team --

[Schedule a call](https://www.superdial.com/get-started/inbound)